Pricing help and explanation

Just signed up for basic service to check it out and have no idea how the pricing or updates/search work on this site.

I sent several requests through the contact us form just to get undeliverable messages, that needs to be fixed if you want premium users.

My questions...I checked thanos 13 and it shows a super low price, that does not resemble anything on eBay or any auction. Is this a template price and I won’t see the real price until premium?

Where is black hammer and something is killing the children series? How can’t those be in the site.

I looked up Batman beyond and the series goes to 34....issues 37 and 40 are hot books, why and when would those be updated.

Found black hammer #1 listed for $2.70 in 9.4, again is this a template price

Hi Cube - great to have you kicking the tires here, thanks for the questions. Here are some very brief initial answers:

Search: Search is "fuzzy", so if you go Comic Books -> Pricing, and type in just "black hammer", the results should show you all Black Hammer titles currently indexed. There could be some missing, if so we would want to know about that and add them.

Pricing Updates: Pricing is currently updated quarterly That may change and we are working on other near real-time alerts as well, but the entire database is recomputed with very complex, compute-intensive algorithms every three months at present.

Contact Us not working! Yes, this will need to be fixed immediately and we'd love more detail here, since we do hear from some users daily (so only some email is not reaching us, which is troubling).

Batman Beyond: There are at least six Batman Beyond series, we'll take a look and see what is missing here.

Template Pricing: There are no templates - pricing is seeded with initial values and continually adjusted driven by all actual sales gathered between updates. We recommend you start by looking at the behavior for books we have lots of sales for. Look at the pricing curves and hover over the actual sales shown.

Again, we really appreciate you taking the time to post questions.

Thanks but I am still not understanding this at all. You advertise real time pricing based on real sales....thanos 13 which came out in 2018 is first appearance cosmic ghost rider has been a hot book and has been selling for 75+ dollars for a good year. How is it listed for under 5 dollars here is your algorithm is based on actual sales?

If I am paying monthly and you don’t update until quarterly then what would I be paying for?

Not trying to be a pain but work with software and used to releasing new functionally every 2nweeks in an agile environment so just trying to understand.

Hi Cube -

If a user decided to opt for Premium Account (monthly or yearly), everything they get is
listed in the "Why Premium?" link, please click there for all the details. If anything is not
clear I can explain.

That's a pretty tight release cycle you guys have, congrats! You must be using every tool
available - continuous integration, automated testing, and whatever else I'd love to hear
more about it. What type of software do you work on?

Let me try to explain the update cycle a different way. If we say real-time pricing
anywhere on the site, please let me know, that's very misleading. The sales data
is what's updated daily. In order to update the price points for every item in every database
at every grade, items for which we might not see a single sale for years, we need to
first gather lots of individual sales. I'd have to check but I think we need at
minimum over 100,000.

We could flag individual items each night where we have captured a sale, and show the
price trend on that item. In fact that's a great idea, we should probably implement that.
But I'm not going to update everybody's collection and give them a misleading read on
value (auto-update their collection values) based on a single sale, no way.

Thanos #13 - if there is no movement here, this is a bug. It appears there are 8 different
versions of #13 for the series you mention. I assume you mean any and all of them, since
you didn't call out a variant. Maybe something about the variant wording is preventing us
from capturing sales, we'll definitely have to resolve this.

Let me try to highlight one of the services we offer in another way too. Check tomorrow
for this sale on the site (see pic). Note how you can go to the price chart, and click the
link which will take you directly to the sale on eBay.

Note also, how 1) Incentive ratios are not always what they are cracked up to be. This
particular one looks to have been very overrated at release. 2) Our code is smart enough
to map this book based on the description sold, to the description in our database. This
is why no Thanos sales is a little troubling, but much of this is somewhat new and it's
not easy to get software right as you well know.

Also Cube, please check the Market Reports on the site - it's pretty clear the pricing for all items in all databases is only updated quarterly at present.

First thank you very much for the great services and great responses. I appreciate the feedback you are providing.

I also appreciate the work that you are doing and can’t compare it to a full blown operation that has engineer, ux, digital, data, testing, and project management departments to roll out new functionality.

Keep up the good work

Thanks for the exhaustive information